WORKFLOW GUIDE

Correcting an invoice with a credit note

A correction should retain the link to the original document and the reason for the change.

Essential steps

  1. 01

    Identify the original invoice and the lines to correct.

  2. 02

    Check amounts and the credit note’s document reference.

  3. 03

    Track submission and its effect on the partner balance.

Check before moving on

Work in the correct company and period. Review source documents, amounts and access permissions before posting or submitting.

Invoicing and e-Factura